Learn more about the Cook4me app and the most asked questions

How do I use the search function?

• Choose the "Search" tab in the navigation bar.
• Enter a word in the search field.

Tip: recipes are found using key words, so it is easier to enter a type of fish (e.g. salmon) rather than just fish.

Use the "bookmark" and "my favourites" functions:

How do I add a recipe to a favourites book?

You must create an account and log in to your app to access this feature.

• Go to the recipe you wish to bookmark and select the bookmark logo in the top right corner.
• A "My Notebooks" tab appears: select the "My Favorites" location.
• The recipe has been added.

How do I find a saved recipe booklet?

You must create an account and log in to your app to access this feature.

• Choose the "My Universe" tab in the navigation bar.
• There, you will find your recipe booklets and can create new ones by clicking on "New booklet".

How do I edit or delete a recipe booklet?

Choose the "My Universe" tab in the navigation bar, then select the booklet you wish to modify or delete. Click on the pencil at the top right of the screen, then select the action you are looking for ("Delete booklet", "Rename booklet" or "Delete recipes").

How can I share a recipe?

You need to create an account and sign in to the application in order to access this feature.
Click the sharing logo to view the sharing options. You can then choose how you would like to share this recipe.


I cannot download my application.

The application has rich content and requires a stable Wi-Fi connection to download correctly.
If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection.
During initial installation, the download may take several minutes while the application saves all the photos on your smartphone or tablet.

How can I turn off the sound in the application?

Your application uses notifications to alert you at the end of cooking times using a beep.
If you want to turn off this signal, simply deactivate it in your tablet or smartphone.
You may also disable sounds in the parameter settings for notifications on your telephone or tablet.

I no longer wish to receive notifications, what should I do?

Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available.
If you wish, you can disable them from your smartphone settings.

Do I have to accept cookies?

You can choose not to accept cookies.
However, the grey cookies banner will remain on your screen as long as you do not click on "accept".

Can I use my appliance without the app?

Your appliance can beused without the app. However, only the app will enable you to benefit from the many advantages available when your product is connected.

Why am I being asked to accept cookies?

Cookies are used for audience measurement and personalization to help us improve your use of the product.
Audience measurement solutions allow us to analyze traffic, trends, usage andidentify malfunctions in order to improve your experience.
Personalization solutions allow us to improve the quality of the informationand services we provide and make your experience more enjoyable.
You can accept or deny the use of cookies when you first launch your device.

I can't rate the recipe or post a comment.

You must create an account and log in to your app to access these features.

Once logged into your account, you will be able to rate the recipe and add a comment by following the instructions that appear on the screen after clicking on the notes/comments space.

How can I find the recipes created by the community?

When using the search function, select "Filter recipes".
In the "Recipes" section, select "Community" only.
You will then be able to see the recipes from the community.

How to use the filters?

Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs.

The customizable filter:
• Click on "Filter" in order to sort the recipes according to the type of dish (starter, main course, dessert), the time it takes to make the recipe, the minimum rating, their themes (or packs)...
• You can also choose to select only the recipes of the brand or the recipes proposed by the community.

Sorting recipes:
Once you have made a search, you can sort your recipes by popularity, rating, age or alphabetical order.

I can't see the comments.

You must create an account and log in to your app to access these features.
Once logged in, you will be able to read the comments and see the notes that community members have given to the recipe by clicking on the notes/comment area.

Tips for creating my personal recipe.

Make sure that no identical recipe already exists on the app, otherwise your new recipe will be rejected by the administrator.
We will not validate a recipe from another author that has been copied from a website or blog.

Be careful, it is forbidden to use a photo from the Internet or a book.
You must take a photo of your recipe's result in order to be able to deposit and share it. Your recipe will be rejected if the photo is found on the Internet and you are not the original author.

Avoid abbreviations of words as much as possible and avoid using too familiar language, local expressions... To be well understood by everyone, regardless of their location!

I can't validate my recipe.

Make sure that you have completed all the fields, including the photo. We need it to encourage other users to make your recipe.

How do I enter and/or share my creations?

You can create your own recipes!

From the recipe search page:
• Click on the search bar and then on the tile "Want to share your best recipes? Create them" and follow the instructions.
From the "My Universe" tab:
• Click on "My creations" then "Propose your recipe" andfollow the instructions.
From your browser:
• You can also click directly on the following link here.

I don't see my recipe on the app.

When you publish the recipe after you have entered it, it is checked before it is visible in the app.
A delay of about 48 to 72 hours is therefore necessary before you find it on the app.
A confirmation email will be sent to you notifying you of the validation or rejection of your recipe.

Enter and manage my personal recipes.

You can consult the moderation rules here.

The app is no longer working on Android 4.4.

The app is no longer compatible on Android versions 4.4.4 or lower, because of reinforced datasecurity.
As far as possible, we recommend that you update your device to a higher Android version or use another compatible device.
Updates will not only allow you to enjoy a richer experience with new features and compatibility with the latest technology, but will also protect you against possible security vulnerabilities that have been fixed in the latest versions.

Posted 
Sep 22, 2020
 in the
Frequently Asked Questions
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